Hobart Municipal Utilities Commission
Service Bulletin No. 2026-03-OCCUP
Category: Billing
Issued March 04, 2026
RE: Billing Advisory: Metered Service Classification
The HMUC Billing Division has identified a pattern of metered consumption anomalies at several residential addresses within the Village.
Specifically, water and electric usage at these properties reflects volumes inconsistent with single-family occupancy as defined under HMUC Rate Schedule §4.11(a).
Preliminary analysis suggests these addresses may be engaged in nonstandard occupancy practices, including but not limited to short-duration tenancy arrangements facilitated through third-party lodging platforms. The Commission takes no position on the merits of such arrangements, but notes that accounts classified as Residential-Single may not reflect actual service load.
Affected ratepayers are advised that accounts exhibiting sustained usage deviation may be subject to reclassification under Village Ordinance 19-042 ("Metered Service Classification and Adjustment"). Reclassified accounts will be billed at the applicable Commercial-Transient rate effective the next billing cycle.
Property owners who wish to discuss their account status or submit a Voluntary Occupancy Disclosure may contact the Billing Division at (740) 444-7044 or submit an inquiry online. Please reference your account number and the phrase "Occupancy Review" in all correspondence.
This advisory remains in effect. See also Service Bulletin No. 2026-09 regarding infrastructure assessment activity in affected service corridors.
HMUC Billing Division Hobart Municipal Utilities Commission
